Service robot dispatch for a restaurant operator

Customer context

A commercial operator in Taiwan integrated this terminal into an existing business workflow.

With customer privacy protected, this case focuses on the delivered scenario, implementation approach, and integration scope.

Integration challenge

The terminal needed to exchange operational data with the existing business system instead of operating as standalone hardware.

Integration solution

Cairan handled hardware selection, SDK/API mapping, middleware, system connection, testing, and deployment support.

Implementation process

1. Hardware selection
2. SDK integration and custom development
3. System connection